Tags:
29 July 2025
Tell us a bit about you, your job and the company you work for?
Luis: I’m the Head of Catering at Greenshaw Learning Trust, a multi-academy trust with schools across the South of England. I oversee the catering operations across all our schools, ensuring we provide healthy, complaint, and appealing meals for our students and staff. My role involves managing budgets, developing new food concepts, supporting staff development, and leading our strategy to improve food quality and sustainability across the trust.
What was the original motivation to achieve certification?
Luis: Our motivation was twofold: to demonstrate our commitment to healthier school meals and to build trust with parents, students, and other stakeholders. We wanted an independent benchmark to show that our meals meet high standards for quality, sustainability, and food safety. Achieving Served Here certification also aligned with our wider trust values around health, wellbeing, and environmental responsibility.
How did you find the process of gaining certification?
Luis: The process was thorough but very rewarding. It gave us a structured framework to evaluate our current operations and identify areas for improvement. Collaboration was key, we worked closely with our regional managers and school kitchen teams to ensure consistency and meet the required criteria. It helped strengthen our internal processes and improved how we communicate our food ethos across the trust.
What does having Food for Life Served Here, Green Kitchen Standard and organic certification mean for you and your customers?
Luis: It brings reassurance and pride. For our customers, students, parents, and staff, it signals that we care deeply about the quality of our food, the environment, and the health of the school community. For us, it’s a visible recognition of the work that goes into delivering a high-quality catering service, and it supports our aim of setting a consistent, trust-wide standard that reflects best practice.
What top tip would you pass on to certificate holders, or someone starting out on the certification journey?
Luis: Start by building strong foundations, focus on compliance, sourcing, and staff training. Involve your teams early and make them part of the journey; their engagement and understanding are critical. And don’t be afraid to ask for advice or share good practice, it’s a journey best done collaboratively.
What’s your biggest accomplishment, or light bulb moment through the Served Here certification process?
Luis: Achieving bronze accreditation across all our schools, and silver at Greenshaw High School, was a huge milestone. It proved that high standards can be met consistently across a large, diverse organisation. A key light bulb moment was realising how certification brought our teams together with a shared purpose, it created a sense of pride and ownership that has had a lasting impact on the culture of our catering service.
A key light bulb moment was realising how certification brought our teams together with a shared purpose, it created a sense of pride and ownership that has had a lasting impact on the culture of our catering service.